5.5 h

We speak Spanish

ellation, Rescheduling and Refund PoliciesUntil when can it be cancelled for free?You can cancel your reservation up to 48 hours before the start of the first activity and there will be no cost.For credit or debit card payments, the refund will be only 77%, due to transaction fees and taxes.If the passenger does not show up on the day of the tour, there will be no refund of the amount paid (nor the cost of park tickets).
When can LAYANA TRAVEL cancel a tour?Altiplano Winter/Bad Weather Fronts/Sandstorms: During the months of February and March, San Pedro de Atacama is affected by the AltiplanoWinter phenomenon; which brings with it thunderstorms, rain and strong winds. Therefore, some attractions are usually closed.Likewise, we are sometimes affected by bad weather fronts and/or sandstorms, which can occur along the way, as soon as we arrive at theattractions or halfway through the tour. In this situation, scheduled tours may be suspended or return to San Pedro, if the tour is able to take place.
What do we do about it?If the tour is suspended, depending on the passenger's available time, the tour may be rescheduled or 100% of the amount paid may be refunded.If the passenger is able to complete part of the tour, they will be charged according to what was done.
Booking confirmationOnce the reservation is received by email, it must be confirmed by us. If you do not receive a response, please email us again orcontact WhatsApp: +56 9 9089 3109.